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Payment and Costs

Please note that during the Christmas and New Year Period, rates will double per day.

We ask for a deposit on booking and full payment on arrival.

 £20 non-refundable deposit to secure booking.

We charge for both drop-off and collection dates as no animal will be in your pet's enclosure during this time to allow for disinfection and airing of the enclosure. As an RVN I take cross contamination seriously and only use veterinary grade disinfectants. This time is essential for preparing for your pet's arrival.

We have always used Veterinary grade cleaning protocols these have now been increased following the COVID crisis with regular deep cleans included.

The not so small print​

T & C s 

All Rabbits must be vaccinated against myxomatosis and VHD, an up to date vaccine card will need to be shown on arrival.

I would advise you to vaccinate your Rabbit against the new strain VHD2 which is now available in the UK at some Veterinary Practises.

I would also advise all boarders to be wormed, flea and mite treated. If you are unsure about these preventive treatments please do not hesitate to ask about our healthcare packages.

Please advise us of any medical conditions upon booking.

 

All boarders will be examined upon arrival, we reserve the right to refuse your pet's stay.

Payment 

We ask for a £20 non refundable deposit on booking and full payment on arrival.

A minimum boarding fee of 3 days stay applies ( This  covers the cost of deep cleaning and reduces stress to the Rabbit) 

If you need to amend the dates of your booking, the deposit is transferrable subject to availability. There is no transaction fee for the changing of dates.

If you need to make a change/ cancel your booking less than 7 days to arrival, you will still be charged the full amount of the original booking. 

If you collect your pet before the end of the period booked , you will still be charged for the full period booked.

Boarding fees are reviewed bi annually, please note the increase of price for winter bookings to cover heating 

We charge for both drop-off and collection dates as no animal will be in your pet's enclosure during this time to allow for disinfection and airing of the enclosure. As an RVN I take cross contamination seriously and only use veterinary grade disinfectants. This time is essential for preparing for your pet's arrival.

In the unlikely event that your pet does become ill while with us we will endeavour to contact you prior to obtaining Veterinary treatment for them. Any Veterinary costs will be payable by yourself prior to collection of your pet and will not be covered by our insurance.

 

Sadly, small animals are complex creatures and can pass away with little or no warning, we will endeavour to contact you immediately to discuss your wishes. We accept NO liability in the unlikely event that this may happen. You will still be liable for any Veterinary fees incurred including cremation.

If your pet is not collected within 2 weeks of the agreed collection date we reserve the right to rehome your pet. Daily boarding fees will be incurred.

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